Below are several frequently asked questions.
If your question is not answered here, please contact us!


MEMBERSHIP

Why is there a membership fee?
The membership fee allows us to provide the majority of primary care in an innovative way for a simple, fixed price. It allows members to better budget their health care finances and helps our practice provide the services we offer at affordable prices. 

Why would I pay "extra" fees for health care?
The membership fee is better thought of as a more affordable and efficient way to access primary care. Most members will save money by combining Antioch Med with a high-deductible health insurance or medical cost sharing plan when compared to traditional insurance models.  

Can I just have a visit without becoming a member?
No, we do not provide visits or care outside of our standard membership system. However, if you would like to come check out our clinic and the doctors before joining, we would be happy to answer any questions.  

Are there any contracts or commitments? What if I decide to cancel? 
We do not require members to sign any contracts that commit them to a certain period. Memberships are ongoing and open but must be paid ongoing in order to maintain service with us. If you decide to cancel and have a balance of prepaid membership fees remaining, a pro-rated refund will be given to you based upon date of cancellation. If your membership lapses and you would like to renew your membership with us there is a re-initiation fee of $200.

Is this “concierge” medicine?
A little, but without the high price tag . . . or valet parking! We provide a concierge level of service to all members but try to make things affordable for people of all incomes, with or without insurance. 

Does Antioch Med accept members with existing medical problems?
Absolutely, and often these are the members who see the most benefit from our services. Our memberships (eligibility and fees) are not based upon any existing medical issues or conditions.

Are there any income or health guidelines for becoming a member?
No, we do NOT have any income or health guidelines to become a member. Our fees are the same regardless of income, insurance arrangement, level of health or utilization of our services. 

What if I am healthy? and rarely go to the doctor?
That is great! Our primary focus is to keep members well and to avoid lots of "medical" care. As such, we can dedicate more time to prevention and lifestyle issues to continue to keep you away from the expensive, cumbersome health care system. However, when you do need care, we are available 24/7 to help get you back on track. Most of the unexpected trips to ER or urgent care that would have emptied your pocketbook can easily be covered in a same day visit at Antioch Med, often saving the member enough to justify the cost of a year worth of membership fees!

Can you provide memberships (virtual visits, etc.) to people “out of state”?
Our physicians only are licensed in the state of Kansas and cannot practice medicine in other states. If a member establishes care (has a visit) in-person, we can provide remote monitoring of issues over phone and internet for some period of time. Ultimately, some care (sick visits, etc.) must be provided in-person, so we do not encourage people to join our practice unless they can reasonably visit us in person on a regular basis.


FEES

Are there any hidden fees?
Nope. We provide most care to members without any fees at all! If we do charge for non-covered services, we are always transparent with our pricing. If we recommend outside services, we try very hard to find you an upfront, reasonable price if paying cash.

What about lab work and other testing?
All members have access to many basic lab and diagnostic testing (strep, EKG, urine dipstick, pregnancy test, etc.) for no charge at all. For non-covered labs we offer significantly discounted, wholesale prices - 50-90% less than insurance based prices. Some of our prices can be seen here. If you require testing not listed, you can contact us for pricing of just about anything.

 How much does ___________ cost?
Contact us with specific requests. We are committed to upfront pricing of all of our services.  

When do I pay my fees for medications, labs, etc.?
For any fees for non-covered services, we expect full payment at time of service for most services, including medications, labs, procedures, etc. 

How much will my first visit cost?
We do not charge "per visit". New members must pay a minimum of one month of membership fees. If any non-covered services are required (labs, medications, etc.) the first visit cost may be slightly more. 

How much does an annual physical/wellness visit cost?
All wellness visits are provided at no cost to all members!


VISITS

What are your regular clinic hours? evenings? weekends?
Our regular clinic hours are 9:00a - 5:00pm, Monday-Friday. However, all members have access to the doctor 24/7 by phone/text/email/video and after-hours visits if required.

Are you a walk-in clinic? Do I need an appointment?
While we can always offer same or next-day visits to our members (even newbies), we do require scheduling all visits beforehand. A quick phone call or text to verify that we are free is usually all that is required.

How long are doctor visits?
As long as you need! Taking into the consideration the number and complexity of medical issues, most of our clinic visits are scheduled for 20-60 minutes. 

What if I need outside care? Specialists, diagnostic testing, ER, hospital?
We can order or refer just as any insurance-based doctor can do. For some outside services, we can help find reasonable "cash" prices if you are paying out-of-pocket - especially radiology and lab. We can provide many urgent care and minor emergency services during regular or after-hours (stitches, simple fractures, etc.) that can help people avoid a trip to the ER. However, we do recommend having health insurance in the case of an unexpected, expensive event such as surgery, ER visit, or hospitalization.

Where can Antioch Med doctors do house calls?
Only within Wichita city limits and with prior approval.

What type of visits can I do by phone or webcam?
"Virtual visits" should be thought of as a supplement to good primary care - not a replacement for in-person care. Generally, if the issue does NOT require a physical exam, a virtual visit is fine. Many chronic issues (e.g. diabetes, hypertension, etc.) can be largely managed by email and virtual visits. However, any issue requiring a physical exam (e.g. coughs, sinus infections, ear infection, new pain, etc.) we will recommend a traditional clinic visit. 

INSURANCE & HEALTH PLANS

Is Antioch Med health insurance?
No. Thankfully, no!

Is Antioch Med a substitute for health insurance?
No. Antioch Med is a great way to receive high quality primary health care, but we do believe insurance is needed for unexpected and expensive events. We'd be glad to help you find an insurance expert who can assist you in finding a plan that works well with Antioch Med's offerings.

Can Antioch Med bill my insurance plan?
No. Antioch Med does NOT contract with any private or public insurance plans.

Does Antioch Med satisfy the requirement for “insurance” under the Affordable Care Act/Obamacare?
Not likely for individuals. However, this type of practice is loosely termed “Direct Primary Care” and is mentioned briefly in the Affordable Care Act as "participating in insurance exchanges with a wrap-around insurance plan”. The details of such are still very unclear, but we are not waiting around for Washington or any other capitols to provide our community with high quality, affordable primary care.

Do you accept Medicaid? KanCare?
We do not contract with any Medicaid/KanCare plans and cannot bill them for our services. Medicaid/KanCare recipients are welcome to join Antioch Med but will likely also be assigned a "network Primary Care Physician (PCP)" that may be required to access other health plan benefits and services. 

What about Medicare?
At this time, we cannot accept any patients that have Medicare. Why? The answer is long and drawn out, but governmental/legal restrictions prevent our physicians from charging membership fees to Medicare patients while our physicians are still "opted-in" to Medicare. It is by no means because we don't want to care for this population or that Medicare patients don't benefit from Direct Primary Care! We hope to be able to accept patients with Medicare early in 2017. 

Can I use my insurance elsewhere if I join Antioch Med?
In most cases, yes. Your insurance plans will continue to operate “as usual” at other doctor's office, hospitals and pharmacies. PPO-style plans do not require a designated “gatekeeper” doctor for referrals, medications, tests, etc. Antioch Med physicians can order or refer just as another doctor would do. HMO-style plans (including Kansas Medicaid plans) do require an in-network designated primary doctor for access to other services.

Can I submit visit claims to my health insurance plan for reimbursement?
For the time being, insurance companies do NOT recognize our membership fees as a reimbursable expense. For non-covered service fees (labs, meds, imaging, etc.), we can provide a receipt of payment so you can process with your insurance plan if you wish. However, most of our members have not found it not worth the time and effort to do so except for large expenses (i.e. MRIs).

Can I use my FSA or HSA accounts with Antioch Med?
Please contact an accounting or legal professional to discuss this matter as there is considerable debate regarding what qualifies for FSA and HSA spending. At a minimum, ancillary services (labs, meds, imaging, etc.) can paid for with FSA or HSA dollars. 

What type of insurance would you recommend?
We are not financial or health insurance advisers and recommend you speak with a professional in that industry if you have questions. We would be glad to connect you with one in Wichita if you do not have an insurance adviser. However, our members often find that a high-deductible (or catastrophic) insurance plan with a healthcare savings account (HSA) or a healthcare cost sharing ministry tend to be the best pair with Antioch Med. We can provide day-to-day services and a high-deductible plan or a cost sharing ministry can help limit the enormous expenses of a major event. 


MEDICAL SERVICES & MEDICATIONS

Is this an “alternative” medicine practice?
We think of our business model as an alternative to managed care medicine, but we are not "alternative" in in the way we practice medicine. Our physicians are board-certified family physician (American Board of Family Physicians) and practice very traditional and highly evidence-based medicine. Our physicians are some of the top trained Family Physicians in the nation from the Via Christi residency program in Wichita. 

Can you do women’s care? pap smears? OB?
Yes. We can provide standard women’s and gynecologic services, including pelvic exams, pap smears, birth control and menopause management. Drs. Tomsen and Alleman are both passionate about obstetric care and each served as the Via Christi Residency Chief for obstetrics. With the addition of Dr. Alleman in 2017 we will expand our service to include outpatient prenatal care, inpatient obstetric deliveries, and newborn care. We see OB and newborn care as one of the most rewarding aspects of primary care and a major medical need in Wichita and hope to grow our obstetric practice rapidly!

What happens if I go to the hospital? Can my doctor see me?
Our physicians hold privileges at Via Christi Hospitals and often will be able to see their patients in the hospital, especially if they are admitted at St. Joseph. We hope to decrease hospitalizations to a minimum through excellent preventative care, but in the event that you do go to the hospital, we will be deeply involved in your care. 

Can Antioch Med work for kids? pediatrics?
Absolutely! We love little dudes and dudettes. We can provide all standard childhood health care services including yearly physicals, acute care (sore throats) and chronic disease management (asthma, allergies, etc.). We are NOT currently giving childhood vaccinations, but can review records and send you elsewhere for completion.

What are Antioch Med doctors' views and policies on vaccines? 
We believe that it is reasonable for parents to be cautious regarding injecting or ingesting artificial substances into their children's body! However, medical evidence shows (and we agree) that benefits of vaccines far outweigh their risks. We recommend a standard schedule of childhood & adult vaccines per CDC schedule

Do you give vaccines?
Currently we only stock TDaP (tetanus) and influenza seasonally. We hope to offer standard childhood vaccines as our practice grows. Our doctors can review vaccine records and refer you several places to have them completed as needed.

Can you manage chronic pain? prescribe narcotics?
There are many modalities available to help minimize pain of chronic conditions and we aggressively work with patients to achieve adequate comfort. Antioch Med's physicians generally have a cautious and conservative approach to using narcotic/opiate medications such as hydrocodone, morphine, Lortab, Percocet, etc. We rarely use these controlled and potentially dangerous medications for long-term or chronic pain.

What about mental health problems? depression, anxiety?
Our doctors are comfortable providing primary care for most any mental health problem, including prescribing medications related to these problems. Antioch Med's physicians generally have a conservative and careful approach when using controlled medications (particularly benzodiazepines such as Xanax or Valium) and strongly promotes the use of non-medicine therapies and lifestyle changes. 

Can you treat ADD/ADHD? prescribe amphetamines, Adderall?
Most cases of attention-related problems can be managed with lifestyle changes, therapy and educational techniques. Our physicians do not prescribe or manage use of amphetamine medications (Ritalin, Adderall, etc.). If someone does require pharmaceutical assistance for ADD/ADHD, we can refer them to a specialist for medication management.